Terms of service

Fabric Details and Descriptions

Colours may vary from those shown on your computer screen. Care has been taken to provide accurate photographs of our products but as some computer screens may vary in colour and contrast, variations may occur. If unsure, all products on our website are available to send as a sample. Samples are $15 and sent via express post. 

We have made every effort to display as accurately as possible the colours of our products that appear on the website. As the actual colours you see depend on your computer monitor, however, we cannot guarantee that your monitor’s display of any colour will be accurate.

Payment Methods

All prices are in AUD. Square is our preferred transaction service provider. We accept Visa Card, MasterCard, Amex and Paypal. 

Bentwood Textiles offers registered shipping for domestic and international orders. We predominantly use Australia Post eParcel to deliver within Australia, however various carriers are engaged to deliver fabric provided on rolls. Your order will be dispatched within approximately 1 to 2 working days after payment has been confirmed. Special orders and pre-ordered fabrics will be dispatched upon arrival from our suppliers; expected delivery information is provided at time of order placement. Orders to Western Australian and Northern Territory: Your order may take an additional 7 working days to arrive once shipped. Should you provide us with the incorrect address or contact information we accept no responsibility for your order. 

International Orders
We do ship internationally but only to select countries directly via the online store. If we ship to your country it will show in the drop down box when you try and register at checkout. Shipping is a flat rate of $70 AUD. Where a country is not listed , please enquire by email for assistance to request a quotation for consideration and approval for payment and shipping. Prices are listed in AUD and inclusive of Australian GST. Shipping costs are calculated according to the weight of the parcels. Limitations are placed on the size of the parcel that can be shipped. The maximum length via Australia Post is 105cm. This means in most cases the fabric will need to be folded to be shipped. Please note we will fold the fabric with the least number of folds as is possible. Vinyl type fabrics will be folded in the same manner for shipping. We recommend unfolding these on arrival and initially rolling them to allow the creases to unfold. It is also recommended to lay the fabric flat in the sun to assist with the removal of creases. A separate estimate can be provided for fabric to be supplied on a roll. The cost of this can be provided for your consideration and invoiced separately for payment. Please check your local customs and duties charges and exemptions related to personal use. We are not responsible for any duties or taxes incurred from international purchases